Court Records Inquiry

FAQ

Frequently Asked Questions

A. Formerly known as Court Records Online (CRO), Court Records Inquiry is a website where the community has access to case related data and images based upon a Florida Supreme Court Order. CRI is compatible with mobile devices and tablets.

A. All users, including court staff, agency partners, attorneys, media and the general public. Please view the Florida Supreme Court Order for more information.

A. For Registered User Access, click here, or select ‘Register’ on the Court Records Inquiry Menu. No registration form is required. For Party to Case or Attorney Access, you will be required to complete a registration form that must be notarized and returned to Operational Support in person or via email at CRIAccounts@leeclerk.org. Once the Operational Support Team receives the completed registration form, you will receive a confirmation email to your registered email address, and you will be able to log in. If you are a defendant, plaintiff, or other case party requesting increased access to a case, a request for each case will need to be submitted for Clerk Review.

A. No. There are no fees to access and view the court records remotely.

A. Access to electronic court records is determined by the user’s role and applicable statutes, rules, and administrative policy. Access may be restricted to certain user groups based on case type, document type, or information contained within records. All individuals and entities authorized under these standards to have greater access than the general public must establish policies to protect confidential records and information in accordance with applicable rule and statutory requirements. Remote electronic access may be more restrictive than clerk in-house electronic access. Florida law provides that limited Internet access shall be given to certain cases and images for Adoptions, Dependency, Delinquency, Mental Health, Probate, Guardianship, and Domestic Relations cases. For more information on the user groups, please click here to be redirected to the Florida Supreme Court website.

A. The Florida Supreme Court has determined the appropriate level of access for each category of user. These access levels are in accordance with legal statutes that protect confidential information. The Clerk is required to comply with these access levels and uses certain security protocols to protect confidential information and documents.

A. No, in order to protect confidential information, such as account information, social security numbers, victim information, etc., only redacted documents are available online. In order to receive un-redacted copies of documents, you must go to the courthouse and present a state-issued identification.

A. The Lee County Clerk of Courts began electronically scanning documents in the early 2000’s. Documents prior to this date may not be available in electronic form at this time. Because of this conversion process, a case may contain docket entries listing a microfilm number, meaning this is a document that must be ordered through the Records Request Tracking System (RRTS). Additionally, some of the clerk’s dockets contain informational entries that do not always correlate to a filed document or pleading.

A. From the home page, click ‘Records Search’ and enter the search criteria to locate your case. The case number is located in the leftmost column of the search results or in the very top header of the case information page. The case number format should be YY-XX-999999, where YY is the case year and XX is the case type. Please note: For certain sensitive case types, such as adoptions, the system will not return a case number, even when relevant search criteria are entered. For these cases, the case number can only be obtained in-person, at any of the Clerk’s locations, upon successful verification of a state-issued identification.

A. For certain sensitive cases, such as those involving sex crimes or abuse, the documents must be manually redacted in order to protect confidential information that cannot be detected by automated software. These are considered Viewable on Request or VOR documents and they will display an icon. These documents can be requested by following the instructions on the case details screen. Every effort will be made by the Lee County Clerk of Courts to make the requested document(s) available within 2-5 business days from the request date. Please note that this may take longer for larger documents, or documents containing higher amounts of confidential data. The Clerk will pre-redact the most commonly requested filings to minimize the VOR impact to the community. Once a request has been submitted, it will not have to be reviewed for redaction again. The icon will change to once a request has been made.

A. You may register online as an attorney to gain additional access to all cases on which you are an attorney of record. You will be required to complete an affidavit that must be notarized and returned to the Lee County Clerk of Courts, via email . Upon successful validation of your request, you will receive an email confirming your account activation. Please note: Attorney access to cases is dependent on current standing with the Florida Bar Association, which the Lee County Clerk of Courts verifies daily. Access to a case is also dependent on whether the requestor is an Attorney of Record. If you are not validated as being in good standing, you will be prevented from logging in to the Court Records Inquiry.

A. On the login screen, click ‘Forgot password? Click here to reset’ and enter your registered email address. You will receive an email with a link to reset your password. If you are a case party or attorney and require technical assistance, please call 239-533-5000 and we will transfer your call to the Department of Innovation and Technology.

Yes, certified copies can be requested through the site. There may be a charge for the copies depending on your access role.

A. Certain documents are covered by confidentiality rules – pursuant to Florida Rule of Judicial Administration 2.420 - that restrict them from public viewing. These confidentiality rules also cover certain information within public documents, such as Social Security number, bank account numbers, etc. However, there are also documents that do not fall under confidentiality rules, but may still contain sensitive information, for instance, details about a party’s current financial situation. If you feel a document or information within a document is publicly displayed in error, please contact us via the Records Request Tracking System (RRTS). If you feel a document should be made confidential due to the information it contains, please file the appropriate document seeking that relief from the court, or obtain legal advice.

A. The Clerk recommends the Google Chrome or Internet Explorer platform for the Court Inquiry site. However, in some browser versions it may be necessary to refresh the document page, or you can attempt to reload the document. If the problem persists, please contact our office at 239-533-5000 and we will forward you to the Department of Innovation and Technology.

A. Formerly known as Court Records Online (CRO), Court Records Inquiry is a website where the community has access to case related data and images based upon a Florida Supreme Court Order. CRI is compatible with mobile devices and tablets.

A. All users, including court staff, agency partners, attorneys, media and the general public. Please view the Florida Supreme Court Order for more information.